Terms of Use

Our company's Terms of Use comply with MatchMove's T&C regulations. Please read our company's terms carefully after first reviewing MatchMove Terms and Conditions

The Cold Fusion Wallet (Singapore) Co. Ltd (collectively "CFW", "We" or "Our") operates cfwpro.com("Website") and CFW Mobile Application ("APP") that:

1. Conducts Identity Verification (KYC and KYB)
2. Applies for co-branded cards
3. Views card balances and transaction records

These Terms of Use ("Terms") govern each User's use of the Website or APP or any Services. Please read the entire Terms carefully. By accessing and/or registering with the APP, you agree that you have read, understood and agree to be bound by the Terms as set out herein and the Privacy and Data Protection Policy (collectively the "Agreement"), as amended, varied and/or supplemented from time to time.

If you do not agree to the Agreement, please do not visit, access, or use the APP or Services, or create an account. The electronic acceptance, acknowledgement of the Agreement or continued use of the APP or Services shall constitute an acceptance of the Agreement, which shall take effect upon your first access of the APP or Services. Any failure to comply with the Agreement may constitute a violation of applicable securities law. CFW reserves the right to suspend, disable or cancel your account at any time and without notice to you if it deems that you have failed to comply with the Agreement.

Anti-Fraud and Counterfeit Prevention

1. Our products do not support peer-to-peer online transfers.
2. Please download our APP from official channels, Google Play Store and App Store. Do not download from uncertified or unknown sources.
3. If you download the APP from non-official sources, resulting in information leakage, our company is not liable for any compensation.

Use of Services

1. CFW provides the following Services to Users on the APP:
   1. CFW Platform Services
   2. CFW APP
2. CFW Platform Services
   1. Identity Verification (KYC and KYB)
      1. In accordance with anti-money laundering policies and counter-financial terrorism regulations, CFW strictly enforces know-your-customer (KYC) standards. We periodically update and adjust relevant policies to comply with legal requirements.
      2. You must complete Identity Verification before using this service to access all features.
   2. Card Management
      1. Card application and card personalization services are available.
      2. Card management services: card transactions, reissuance, and replacement.
      3. Your card funds are held in custody by MatchMove Singapore and DBS Bank Singapore.
   3. Transactions Management
      1. Transaction inquiries for up to one year are available.
3. CFW APP
   1. Conduct Identity Verification (KYC and KYB)
   2. Manage your cards
   3. Manage your funds
4. The Website , APP and Services are protected by copyright, intellectual property and other applicable laws. Any use of the Website or Services not specifically permitted under these Terms is strictly prohibited.

Safeguarding

User funds will be held by MatchMove in a designated account at DBS Bank Singapore. These funds will be held by MatchMove on behalf of its users and will be maintained separately from CFW's own corporate funds. Even in the event of CFW's bankruptcy, you will still be able to access and withdraw the funds in your account.

Fees

Our company, platform services, and APP do not charge any fees. The transaction fees for card usage, including foreign transaction fees, comply with Mastercard and MatchMove regulations.

Account

The User shall be required to register with the Website and create an account before using any of the Services. Only a legal person (individual or Entity) may create an account with CFW and be a User.

• CFW may, in its sole and absolute discretion, permit for one or more Users to create an account , subject to relevant verifications and checks on the identity of the proposed User(s) using the KYC Process, any CFW's verification procedures and applicable internal controls.
• CFW reserves its right to revoke or refuse onboarding any additional User(s) due to any failures to provide required documentation or conclusions drawn from the KYC Process, any CFW's verification procedures and applicable internal controls.
• All CFW members must log in using their email and password and two-factor authentication (2FA) to access their accounts.

Suspension, Termination and Cancellation

You can cancel your account at any time. We will provide a reconsideration period, and if you log in again during this period, the account cancellation request will be automatically canceled.

• If there are any remaining balances in your account's cards and wallet, agreeing to cancel the account will be considered as a complete forfeiture of these balances.
• The reconsideration period for account cancellation is 14 days.

Investigation

• The User acknowledges and agrees that CFW has the right, at its sole discretion, to investigate the User's account and/or transactions upon discovering any suspicious activities.
• If CFW suspects that an account has breached this Agreement and initiates an investigation pursuant to the aforementioned clause, the User agrees to respond in writing to any inquiries and provide any information or documents related to the investigation within the timeframe requested by CFW. The User agrees not to obstruct or delay any investigation or proceeding under this Agreement and to comply with all requests. If the User fails to cooperate with the investigation within the specified timeframe, CFW reserves the right to suspend, terminate, or cancel the User's account.

Disclaimers Against Liability

1. The website, APP and services (collectively "products") are protected by copyright, intellectual property rights, and other applicable laws. Any use of the products not expressly permitted by these terms is strictly prohibited.
2. The products are operated and maintained by CFW, and no part of them shall constitute or be relied upon for any contract, commitment, or investment decision related thereto.
3. The information on the products may not be taken away, copied, or redistributed to any other person. The information on the products is for users' personal reference only and is strictly confidential. Users may not modify the materials on the services in any form or manner, nor use the modified services or any materials on the products, including but not limited to, obtaining unauthorized access.
4. Users must not access the products by any means other than through the applications provided by our company.
5. The trademarks, service marks, product names, company names, and logos used on the website or APP are owned by CFW or are used with authorization or permission from their third-party owners. Any third-party trademarks, service marks, product names, companies, or logos remain the property of their respective owners.
6. Any service on this platform will notify members of the suspension or interruption of the service system by email, announcement, or other appropriate means. However, in urgent situations or when it is difficult to notify members in advance, this limitation does not apply. The services is not responsible for any direct or indirect damage caused by users due to:
   1. Users violating government laws or these member terms.
   2. Service stoppage or interruption caused by natural disasters or other force majeure events.
   3. Service stoppage or interruption caused by other reasons not attributable to the services.

Amendment

CFW reserves the right to supplement, modify, or change this agreement at any time by providing written notice to users. Changes to the agreement will be posted on the website and/or specifically notified by CFW. Users are responsible for regularly reviewing the agreement each time they access or use the services to ensure they are aware of any changes made by CFW. By continuing to access or use the services after these changes are posted, users agree to comply with the revised agreement, and the revised agreement will apply to all current and past uses of the services by the user. If users do not agree to any changes, CFW is not obligated to continue providing any services to the user, and the user must stop using the services provided by our company.

Governing Law and Jurisdiction

1. This agreement shall be governed by and construed in accordance with the laws of Singapore.
2. Any dispute, controversy, or claim ("Dispute") arising out of or in connection with this agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in English by a sole arbitrator under the rules of the Singapore International Arbitration Centre ("SIAC"), which rules are deemed to be incorporated by reference in this clause 3.
3. The parties further agree that following the commencement of arbitration under clause 2, they will attempt in good faith to resolve the Dispute through mediation at the Singapore International Mediation Centre ("SIMC") in accordance with the prevailing SIAC-SIMC Arb-Med-Arb protocol. Any settlement reached in the course of the mediation shall be referred to the arbitral tribunal appointed under clause 2 and may be made a consent award on the agreed terms of the parties.